Front Desk & Administrative Officer

We are hiring for the role of an Front Desk & Administrative Officer.

Job Requirements:

• OND/HND/B.Sc. in any discipline.
• Minimun of a year experience in front desk or admin. role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office suite and electronic mail software.
• Familiarity with collaboration tools such as Teams, Zoom, etc., and cloud storage facilities.
• Preferably a female.

Job Description:

• Oversee the management of the front space, ensuring a welcoming and professional environment for all stakeholders.
• Deliver exemplary customer care service, addressing inquiries and concerns with professionalism and empathy.
• Spearhead the procurement process for office utilities and consumables, ensuring timely replenishment.
• Facilitate the procurement process for materials, equipment, and other authorized resources, adhering to organizational guidelines.
• Provide oversight of administrative and support services, ensuring seamless operation.
• Strategically manage inventories of products and organizational resources to optimize efficiency.
• Maintain meticulous records to track operational metrics and facilitate informed decision-making.
• Offer valuable insights and recommendations for organizational process improvement or policy changes.
• Uphold standards of cleanliness and hygiene within the office environment to foster a professional atmosphere.
• Generate detailed operational progress and status reports to track the performance of the training facility.
• Maintain meticulous records pertaining to training participants, course materials, attendance, and other pertinent information.
• Serve as the primary point of contact for inquiries from clients, trainers, and participants, ensuring prompt and courteous responses.
• Exercise diligent oversight of expenses, payment processing, and financial reporting to uphold fiscal integrity.
• Efficiently manage the inventory of training materials, equipment, and supplies to meet operational demands.
• Receive, inspect, and appropriately store incoming shipments of training materials and supplies, ensuring accuracy and security.
• Implement robust documentation procedures for certificates issued and received, maintaining accurate records.
• Coordinate the procurement of office utilities and toiletries to sustain operational functionality.
• Prioritize the welfare of delegates and staff, particularly regarding food provision and dietary considerations.
• Supervise and optimize the operational functions of the training facility to enhance efficiency and effectiveness.