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Commercial Export Manager

Manufacturing | Lagos | 2024-10-18 | -

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The Commercial Export Manager will be responsible for managing and expanding international sales of PET products. This includes identifying and acquiring new customers, managing customer relationships, and ensuring compliance with all export regulations. The role requires expertise in global trade processes, market research, and sales strategies to promote our client's products in international markets.

Key Requirements:

  • Bachelor's degree in International Trade, Business Administration, Sales, or a related field.
  • Minimum of 5 years of experience in export sales, preferably in the plastics or manufacturing industry.
  • Proven track record of successfully managing international customer relationships and sales processes.
  • Strong understanding of export regulations, customs requirements, and logistics.
  • Excellent communication, negotiation, and relationship-building skills.
  • Proficiency in customer relationship management (CRM) software and Microsoft Office.
  • Ability to travel internationally as needed.
 

Key Responsibilities:

  • Export Sales Strategy Development:
    • Develop and implement sales strategies to increase export sales and revenue.
    • Identify potential international markets and customers for PET products.
    • Conduct market research and analyze global market trends.
  • Customer Acquisition & Relationship Management:
    • Identify, approach, and establish relationships with new international customers.
    • Manage relationships with existing customers, ensuring satisfaction and addressing their needs.
    • Act as the primary point of contact for all export clients, providing excellent customer service.
  • Export Process Management:
    • Coordinate the logistics of product exportation, ensuring compliance with international trade regulations and customer requirements.
    • Prepare and process all necessary documentation for export orders, including invoices, shipping documents, and regulatory compliance forms.
    • Liaise with shipping and logistics companies to ensure timely and cost-effective delivery of products.
  • Sales Negotiation & Contract Management:
    • Negotiate terms and conditions with international clients to close sales deals.
    • Prepare and review contracts, ensuring compliance with both company policies and international regulations.
  • Sales Reporting & Forecasting:
    • Monitor export sales performance, providing regular reports to management.
    • Track and analyze sales data to make informed decisions and forecasts.
    • Set and achieve export sales targets in line with business objectives.
  • Compliance & Risk Management:
    • Ensure compliance with all applicable export regulations and trade laws, including customs and import/export restrictions.
    • Stay up to date with changes in trade regulations, tariffs, and international trade agreements.
  • Collaboration & Coordination:
    • Work closely with the production, logistics, and finance teams to ensure smooth export operations.
    • Collaborate with marketing teams to develop promotional strategies for international markets.
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