Our client needs a suitable candidate to fill the role of a Relationship Manager.
JOB REQUIREMENTS:
- B.Sc Degree in Business Administration or other Social Sciences related discipline.
- 3-6 years experience in Client Relationship Management.
- Capable of building and maintaining multiple positive relationships with clients and partners.
- Experience in the capacity development industry is an added advantage.
- Not more than 38 years.
- Identify potential opportunities with organizations.
- Approach potential customers and partners to establish and build positive relationships.
- Identify key staff in client companies to cultivate profitable relationships.
- Resolve customer and partner complaints promptly and effectively.
- Promote high-quality sales, supply, and customer service processes.
- Assisting with generating new business.
- Understand customers’ and partners’ needs and develop plans to address them.
- Educate and inform clients about the company’s products, services, and special offers.
- Recommend ways of improving client satisfaction.
- Work with internal departments to ensure the company meets clients’ expectations.
- Oversee customer relationship management system.
- Work with the marketing team to create awareness for the brand.
- Gain solid knowledge of the industry.